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Pre-order
FAQ
Your questions, our answers.
Everything you need to know before pre-ordering your BeDose milk powder dispenser.
Pre-order & delivery
When will I receive my order?
The 2nd BeDose production is underway. Shipments run from mid-September to early November 2026 at the latest, in priority order (orders paid first ship first). You'll receive a tracking email at each step.
How much is shipping?
Why pre-orders?
When am I charged?
What are the preparation times?
The product
What is the BeDose dispenser made of?
Is it really made of glass?
Is it really leak-proof?
Which colors are available?
Care
How do I clean it?
Are the rings replaceable?
Returns & refunds
What is your return policy?
How do I return an item?
Can I cancel or change my order?
Does the product have to be unused?
My parcel arrived damaged, what should I do?
Payment & security
Is payment secure?
Are prices tax included?
Where can I read the terms of sale?